[공공데이터] 인사혁신처 인공지능(AI) 활용 가이드

[공공데이터] 

인사혁신처_인공지능(AI) 활용가이드

인공지능 전문가가 아닌 현장 공무원 등 공직자 입장에서 생성형 인공지능과 업무 특성에 맞는 지시문(프롬프트 Prompt)을 작성하는 기법을 연구해 정리한 자료로, 이론적이고 추상적으로 구성돼있는 기존 자료들과는 달리 공무원 업무 특성에 맞는 지시문 작성 방법을 포함해 실무에서 즉시 활용할 수 있도록 다양한 사례를 담았음

 

 

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■ 관련 데이터

 

Ⅰ. 인공지능(AI) 개념 이해 1. 인공지능(AI) 이란 ? ························································································6

2. 주요 AI 서비스 ·································································································6

3. 『생성형 AI』란? ·································································································8

4. 텍스트 생성형 AI의 동작원리 ···········································································10

5. 생성형 AI의 한계 ······························································································10

6. 주요 생성형 AI 서비스 장단점 비교 ··································································11

 

 

Ⅱ. 프롬프트 작성(Prompting)

 

1. 프롬프트란? ····································································································14

2. 프롬프트의 중요성 ···························································································15

3. 프롬프트 구성요소 ····························································································15

4. 프롬프트 작성 단계와 작성 기본원칙 ·······························································16

5. 프롬프트 작성 패턴 ··························································································17

6. 프롬프트 기법(Prompting Technique) ·························································24

7. 구조화된 프롬프트 작성에 사용되는 기호 ························································33

8. 프롬프트 프레임워크(Prompt FrameWork) ·················································35

 

Ⅲ. 업무분야별 프롬프트 활용

 

1. 요약 및 정리 ····································································································66

2. 업무 도우미 챗봇 ······························································································73

3. 글쓰기(Writing) ······························································································77

4. 언론 보도자료 ··································································································92

5. 계획(정책) 실행결과 시뮬레이션 ······································································96

6. 아이디어 발굴 ··································································································99

7. 이미지 인식 및 처리 ························································································102

8. 데이터 분석 ·····································································································103

 

Ⅳ. 업무자동화 사례

 

1. ChatGPT GPTs를 활용한 자동화 예시 ····························································112

2. 프로그램 코드(Script)를 활용한 자동화 ··························································114

3. AI Tool을 활용한 자동화 ·················································································126

 

Ⅴ. 참고자료

 

1. 프롬프트 작성에 사용되는 용어(단어) ·······························································133

■ 관련 자료

인공지능(AI) 활용 가이드.pdf

4.92MB

■ 링크

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■ 기준 날짜

 2025.3.1